Call us at 1-800-328-8456 or (763) 496-6355 to place your order. Our customer service representatives will take your order and answer any questions you may have.
Order by Mail - Send ordering information, including daytime telephone number with area code to:
Fax Your Order - Order by fax anytime. Even if we're not here, you can place your order 24 hours a day. Our fax number is (763) 496-6356.
E-Mail Orders - It's fast and efficient. Send e-mails to firstname.lastname@example.org
Most Orders Shipped Within 24 Hours - Shipped F.O.B. Minneapolis, Minnesota. Orders 70 Lbs. or less shipped UPS whenever possible, orders over 70 Lbs. shipped motor freight.
Next Day or Second Day Delivery Available - Call our customer service department for more information.
Minimum Order Requirement - Industrial Netting allows you to order only the quantity you need. There is however a minimum dollar amount of $100.00 for custom cuts and/or sizes. There are also minimums on footage which will vary from product to product. Contact customer service to find out the exact minimum for the product you desire to order. Less than minimum footage orders will be subject to additional production set up fees.
Quotations - We welcome the opportunity to quote on custom products and large volumes. Most price quotations provided within 24 hours. Government and institutional bids also available.
Payment Terms - Companies and organizations in the United States have 4 payment options - Credit Card, Wire Transfer, COD and Net 30 Days. It is our preference that all international transactions be prepaid in US Dollars by Bank Wire Transfer. On all Bank Wire Transactions there will be a $15.00 wire fee added. Shipment of ordered products will take place after we receive authorization to charge your credit card for the full amount of the order, or upon notification from our bank that the funds have been transferred, deposited and cleared. Please see the information below for details regarding your payment options. Custom cut products require a 50% downpayment.
Net 30 Account - Net 30 Day credit terms available to businesses which can provide satisfactory credit information including 1 bank reference and 4 trade references. Trade references must be located in the United States. Open accounts are also available to all government agencies and recognized schools and institutions.
COD - Orders shipped COD may be subject to additional freight and/or handling charges or volume restrictions.
Credit Card - We accept MasterCard, Visa or American Express credit cards.
Returns - Industrial Netting must authorize all returns. All goods received should be inspected upon arrival. Any mistake or damage must be reported within two weeks. After that we do not accept claims. Returns for other than freight damage or quality are subject to a 15% restocking fee, and shipping costs. Goods returned must be in re-saleable condition. Custom cut products cannot be returned to inventory for credit.